Case Studies

It’s Time to Make a Breakthrough on Your eCommerce Business

Leyla Sheth

Did you ever think to quit your startup business? 

Were you ever struggling to get clients? 

Were you ever running out of money? 

Did you ever think to give up?

You may feel under a lot of pressure as a business owner to implement progress. A team can make all the difference when deciding between possibilities or constructing a plan, yet leadership is crucial for making decisions and setting the direction. Additional eyes can discover flaws in ideas or suggest better ways to continue.

No matter how much you’ve achieved thus far, there’s always room for improvement, let's learn the steps to make changes and breakthroughs below.

1. Simplify the checkout steps.

The final step in completing an online transaction is the checkout phase. Customers who use a default checkout functionality must complete multiple processes across three different pages. The majority of customers dislike this since it makes it more difficult for them to complete the checkout process. Without a doubt, you don’t want your visitors to give up and quit your website as a result of this annoyance.

2. Optimize SEO.

Websites that rank first on Google see an average click-through rate of 36.4%, followed by websites that rank second and third with click-through rates of 12.5% and 9.5%, respectively. Given these figures and your hasty acceptance of Google’s influence over your eCommerce company, you had best make sure that all of your pages are launched with complete SEO optimization.

There is no denying the current relevance of SEO; increased search traffic also means more clients who can access your stuff.

3. Make your website to be Mobile optimized

You had better make sure your potential consumers have the finest buying experience possible when nearly 50% of your shoppers are viewing your site on a mobile device. Additionally, Google stated this year that they will give sites that are optimized for mobile viewing a higher priority. Being mobile-friendly is now more important than ever.

It’s crucial to mobile-device-optimize your website. Most likely, it will directly affect your company.

4. Use a live chat widget to know better of your customers

Sometimes a customer in need of a certain service or product will suggest a smart concept. It’s crucial to keep your eyes and ears open. Asking questions all the time is necessary, but listening to the responses is much more crucial. Ideas and inspiration can often be found in timely feedback.

Live chat will build the fastest way to connect with customers. To get their real needs, to hear their worries, and make progress accordingly. This is the element that customers can rely on that can decide whether to buy the product or not. And it is a good way to improve the user experience of an eCommerce website. 

Find BestChat on Shopify and Wix to easily install without any code requests today!

Let us be your advantage now

We have a 24-hour team to serve you, and we also have a more comprehensive customer service approach.