It is common sense that we need live chat solution to handle our online business more effectively and gain more sales for sure. Among all the ways to attract potential customers, the auto Invitation plus Chatbot solutions is very effective method to make customers stay and buy.
Here I want to introduce you the Invitation and Chatbot function Whale bot from BestChat, they are online now and totally free!
Everybody loves the idea of a warm but mild welcome message! It’s like a dynamic sign which could show useful promotion codes or other important information to your customers without real service agent engaged.
You don’t have to find other app added to your Shopify store as it surely will affect the page loading speed. But with BestChat Invitation on, you could simply edit all the words in BestChat and it will be effective immediately. No need to change anything in Shopify theme or codes.
A Chatbot? We have our Whalebot, it’s surfing online now!
Yes, a chatbot is a pre-set assistant which could automatically provide customers information without any human intervention involved. Chatbot contributes a lot to increase the efficiency in serving customers meanwhile it is a good labor and finance saver.
Everybody could use chatbot as you definitely has your own FAQ regarding your business. Just pick the most asked questions or important information from your FAQ and list them in Chatbot to your customers. Chatbot could take care of the repeated regular questions from customers, so your service agent could focus more on the unusual issues which may involve more department and longer confirmation.
What’s more, Chatbot could provide 24/7 service all the time, which will definitely help when service agent is offline. We all know that people are getting impatience nowadays as many other APP will stole their attention so easy and quick. So if you can’t provide the information such as dimension and size to them in time, they may just give up on you and move to another store.
A thoughtful customer service is absolutely the combination of human service and Chatbot. The human service will handle the more complicated problems, collect and extract the information to build the data base of Chatbot. And the chatbot will be utilized as a quick and accurate helper to make customer stay and even buy.
For our beloved Shopify users, BestChat will provide 3 questions for free to meet your basic requirements. We strongly recommend you to try it now! And if you find it useful and would like to acquire more, please contact us at [email protected].