One of the simplest ways for
an eCommerce firm to interact with its consumers is through order tracking.
Sending the order tracking details to your customers fosters confidence, especially if they are unfamiliar with your company.
The order fulfillment message may be utilized to win over a first-time customer by providing them with a wonderful experience when used wisely. They won't need to spend time contacting your support staff to inquire about the status of their order.
Users may self-check order details with the BestChat chatbot's assistance on your Shopify store, which gives users a timely experience.